How To Fix [pii_email_e6685ca0de00abf1e4d5] Error Code?

Today, we will discuss one of the most common MS Outlook errors. It’s called [pii_email_e6685ca0de00abf1e4d5] Error Code. Whoever uses MS Outlook knows how irritating this error is. 

So, we have to fix this error at the earliest or else it may hamper our work. Honestly, it’s not a virus or any other kind of problematic programming error.

Know more: How to Convert Excel File to Outlook Address Book Step By Step

Every time you notice this error on your screen – it means your MS Outlook has encountered a problem that needs a fix.

What is Microsoft Outlook?

What is Microsoft Outlook?

Microsoft Outlook or MS Outlook is an email facility that comes under the MS Office Suite Package. So, whenever you install MS Office, you get MS Outlook facility by default. It looks after your email administration offering a faster mode of email connectivity and communication. 

Moreover, you can easily integrate MS Outlook in your PC, laptops, Android smartphones, and Windows mobiles. The primary advantage of using MS Outlook is you can instantly send and receive emails without separately logging on to your email ids. 

So, even if you are offline, you can easily get an email alert by integrating MS Outlook into your device and PC. Sometimes, users notice a sudden <[pii_email_e6685ca0de00abf1e4d5]> error on their screens.

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Don’t worry. We will explain to you in detail on how to fix this error by following a few simple steps. 

What is this [pii_email_e6685ca0de00abf1e4d5] error code?

In simple terms, [pii_email_e6685ca0de00abf1e4d5] error code intimates you that not all is not well with your MS Outlook program. The error code will appear once it’s not able to work fully.

It’s a very annoying error that keeps popping up on your MS Outlook screen again and again. There are plenty of reasons why you are getting a repeated error message. 

The root cause of this error is related to the MS Outlook’s installation file. Once encountered, this error may interchange your MS Outlook account from old to new and vice versa. 

In rare cases, it may lead to erroneous command from your email account. This error may also happen when the SMTP (Simple Mail Transfer Protocol) server confronts with some technical issues within its server. 

Read more: Can You Open an OST File in Outlook?

The <[pii_email_e6685ca0de00abf1e4d5]> error key is a difficult to track. However, you can focus on various other solutions to fix this issue permanently. You don’t need to look too deep into its technical aspect. 

What are the reasons behind the [pii_email_e6685ca0de00abf1e4d5] error?

What are the reasons behind the [pii_email_e6685ca0de00abf1e4d5] error?
  • A corrupted file was encountered at the time of installing the program.
  • There was an abrupt technical failure during the MS Outlook installation.
  • The technical problem is originating in your SMTP (Simple Mail Transfer Protocol) server.
  • When you are using several MS Outlook accounts from the same device.
  • In rare circumstances, you may find <[pii_email_e6685ca0de00abf1e4d5]> on your MS Outlook due to malware attack on your device.

How To Solve or Fix the [pii_email_e6685ca0de00abf1e4d5] Error Code?

1) Install Microsoft Outlook Latest Version

You should always install the latest version of MS Outlook. If you have already installed its previous version, then please backup all your data and uninstall it. The next step is to re-install its latest version on your device from Microsoft’s official site.

Learn more: Benefits of Using Microsoft Office for Students

An erroneous installation of the said program can trigger [pii_email_e6685ca0de00abf1e4d5] error code. Removing the root file of MS Outlook (old version) can help you easily fix this issue.

We recommend you to purchase the OEM-licensed version of the program for instant technical support and piece of mind.

2) Don’t Operate Several Email Accounts on MS Outlook

MS Outlook doesn’t work like browsers. Both have different APIs, functionalities, and features. In the browser, you can operate multiple email accounts without any problems. But, in MS Outlook, you should use only a single email account. 

Using multiple email accounts on MS Outlook can cause several technical issues, including this one. The best option is to log out of all your linked email accounts from MS Outlook. 

Please clear your entire MS Outlook cache and history. Now, you can easily log in to your email account using the program. Hopefully, it will solve your problem. 

3) Use Windows Auto Repair Tool

Another simple way to solve this error is by running a windows auto repair tool on your MS Outlook. Once it scans and runs the program, then you should restart the system. Hopefully, you can use your MS Outlook now.

4) Check Your Operating System

If you are using advanced Windows OS like Windows 10 or above, then you can consider running the application on other OS. Check if MS Outlook works well on the downgraded version or not. 

If it works, then it’s just a compatibility issue. You can continue using MS Outlook on your downgraded Windows OS. However, we don’t recommend you use a lowered version of Windows. 

5) Wait for MS Outlook Updates

Sometimes, [pii_email_e6685ca0de00abf1e4d5] bug automatically vanishes with automatic updates of MS Outlook. Just check out for these updates from time to time. Once your MS Outlook program is updated with the latest patches as and when these are released, it can solve this issue.

Read more: How To Take Backup Of Outlook Mails

6) Contact Microsoft Customer Support  

If you are not able to solve this issue even after trying all the above steps, then you should immediately contact an MS support representative for help. Microsoft offers outstanding support and services to its customers and will assist you in resolving this crisis.

What are the different methods to solve or fix the [pii_email_e6685ca0de00abf1e4d5] error code?

You can follow the above methods to solve or fix this issue.

How To Fix [pii_email_e6685ca0de00abf1e4d5] Error Code

Similar Error Codes Like [pii_email_e6685ca0de00abf1e4d5]:

  • [pii_email_bbc3ff95d349b30c2503]
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  • [pii_email_89d6fa37d946a6dae75f]
  • [pii_email_c5b4711fb519dab7145a]

The Conclusion:

In a nutshell, we can say that [pii_email_e6685ca0de00abf1e4d5] error code is a very regular yet irritating error. If you follow the above steps carefully, then you can easily fix this error within a few hours. If the problem persists, and you are not able to fix this issue, then please contact a software professional.

Frequently Asked Questions

Is the email address [pii_email_e6685ca0de00abf1e4d5] legitimate?

Yes. It’s not an email address, but just an error code informing you that an email message can’t be delivered or received. 

Is microsoft account security alert from [pii_email_e6685ca0de00abf1e4d5] a scam?

No. This is an error code. It can’t be a scam. However, if it mentions any other information like a discount, offers, or even asks for money or bitcoins from you, then it’s a scam. In that case, even the error code will be slightly altered. 

Is [pii_email_e6685ca0de00abf1e4d5] phishing?

Nope. If the email contains any suspicious or fishy words like pay/ request/ money/ technical cost/ Bitcoin or even processing fee, then it may be a scam. Contact your MS Outlook customer care center immediately once you receive such a suspicious email. 




Hi, I’m Prabhakar. I am a fan of technology, education, and entrepreneurship. I’m also interested in reading and digital marketing. I have 5+ years of experience in digital marketing.

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